The
Judges

The judging panel is made up of four Belron® representatives and three business unit representatives who will rotate on an annual basis.

  • Gary Lubner

    "I’m always meeting and hearing about Belron® individuals and teams that are delivering exceptional customer service. I’m delighted we’re able to recognise these people through BECSA and am privileged to be on the judging panel."

  • Jeff Boekstein

    "What I love about this award is that it recognises the real heroes of our company - people who go out in the middle of the night, in freezing weather, in sweltering heat or on Christmas day. It also recognises people behind the scenes who make things happen so our frontline people can get out there and serve our customers better."

  • Richard Tyler

    Group Operations & Supply Chain Director "I’m really excited about this award as it provides us with the opportunity to recognise individuals and teams that are providing an exceptional service to our customers. Everyone nominated for the award will be role models for our business."

  • Craig Watt

    "I see BECSA as a celebration of our people that live and breath customer service every day, in a way that makes Belron® such a special company and one that so many other companies aspire to be like."

  • Jean-Pierre Filippini

    "BECSA is recognition of people who have gone beyond their limits, given the extra mile to delight internal and/or external customers. These people are our role-models and are living examples how we will achieve our vision of becoming the Worlds Natural Choice."

  • Carina Bukkehave

    "We have so many dedicated people who do more than what is expected every day to delight our customers. BECSA is a great way recognise some of those heroes."

  • Matthew Mycock

    "BECSAs bring to life something that separates us from our competitors. Making heroes of the very best examples of great customer service attitude is a powerful demonstration of this. I'm sure that this year's entries will be as inspirational as ever!"

What makes
a Hero?

  1. 1. Gone the extra mile
  2. 2. Moved a service process forward
  3. 3. Showed long-term consistency