The judging panel is made up of three Belron® representatives and four General Managers from our business units.

  • Gary Lubner

    "I’m always meeting and hearing about Belron® individuals and teams that are delivering exceptional customer service. I’m delighted we’re able to recognise these people through BECSA and am privileged to be on the judging panel."

  • Richard Tyler

    "I’m really excited about this award as it provides us with the opportunity to recognise individuals and teams that are providing an exceptional service to our customers. Everyone nominated for the award will be role models for our business."

  • Craig Watt

    "I see BECSA as a celebration of our people that live and breath customer service every day, in a way that makes Belron® such a special company and one that so many other companies aspire to be like."

  • Jean-Pierre Filippini

    "BECSA is recognition of people who have gone beyond their limits, given the extra mile to delight internal and/or external customers. These people are our role-models and are living examples how we will achieve our vision of becoming the Worlds Natural Choice."

  • Carina Bukkehave

    "We have so many dedicated people who do more than what is expected every day to delight our customers. BECSA is a great way recognise some of those heroes."

  • "BECSAs bring to life something that separates us from our competitors. Making heroes of the very best examples of great customer service attitude is a powerful demonstration of this. I'm sure that this year's entries will be as inspirational as ever!"

  • Pavel Ozhogin

    "BECSA is a unique chance for the Belron group to show our strong commitment to providing a high level of customer service. Everyone recognised in a BECSA nomination becomes a part of the history to be conveyed to the next generation of Belron® family."

What makes
a Hero?

  1. 1. Gone the extra mile
  2. 2. Moved a service process forward
  3. 3. Showed long-term consistency